Privacy Policy

Last updated: December 2023

1. Introduction

Rafferty Shipping Co Pte. Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

Name and contact information (email, phone number, address)
Company name and business details
Shipping and cargo information
Payment and billing information

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

IP address and browser type
Pages visited and time spent on our website
Referring website addresses

3. How We Use Your Information

We use the collected information for:

Providing and managing shipping services
Processing transactions and sending confirmations
Communicating with you about our services
Improving our website and services
Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

Service providers and business partners
Customs and port authorities as required
Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Object to processing of your information
Withdraw consent at any time

7. Cookies

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings.

8. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: privacy@raffertyshipping.com
Phone: +81 80-2514-4883
Address: Jurong Port Terminal, 37 Jurong Port Road, Singapore 619110